Forms CA_NS GeneralComplaint

CSR: If caller has reported similar general complaints issue before, mark off appropriate check box to indicate how many times they have called.
(dialog) Let me take some information and I will submit a ticket for you

Caller Details

(dialog) Thank you for calling, you will be contacted within 10 business days. I'm going to give you an ID number for reference as well.
Submitted by I acknowledge that transportation procedures will apply.

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